FAQ

Frequently asked questions

Notifications

For how long are notifications displayed?

Why does a big image cut off the content of the campaign?

Which elements of the large picture notification (rich push) link to the landing page?

Why, when testing a Rich Push notification/campaign with action buttons, I don't see them in the test notification?

What causes the default notification to appear?

When targeting campaigns, can I use tags and geolocation at the same time?

Can I use a .gif file in web push notifications?

Is it possible to change the appearance of the notification (in addition to the photo and content)?

Can I cancel the sending of the notification?

Can I use a .gif file in web push notifications?

Unfortunately, there is no option to use .gif files. However, it is possible to use other formats, such as JPG, PNG, WEBP, JFIF, AVIF, and others.

Didn't find answer
to your question?

Explore other categories

Integration Learn more about the process.

Subscribers Your users and their actions.

Notifications Web and mobile push options.

Automation Setting up scenarios.

Application PushPushGo toolbox.

Payments Invoices and pricing.

Subscribing for notifications Opt-in options and more.

PushPushGo - your engagement hub

Web push | Mobile push | Transactional notifications | Onsite notifications | WhatsApp messaging

Test for free Start a 30-day trial!